Service Chain Operations Manager

Termékkód: 2928080081
Munkavégzés helye:
2020.06.26. 20:56:47
A hirdető pozitív visszajelzéseinek aránya: %
Értékeléseinek száma: 0
Munkavégzés helye (település): Budapest
Keres/Kínál: Kínál

Responsibility for the complete service chain of customer application
Being a single point of contact towards Service Delivery Manager and/or customer
Ensure performance and quality of the operation
Measuring and reporting operational SLAs
Coordinating the daily business
Handling of escalations

Elvárások / Requirements

German and English language knowledge
Proactive problem solving ability
At least 1 year of Operation Manager experience
Experience in optimizing operational processes
Team-management experience


Service Delivery Manager experience
ITIL Foundation certificate, and/or equivalent work experience
English language knowledge
Project management experience